Full Description

Sales Assistant (20hrs) - CX Landes Du Marche

Department: Checkers Xpress - Forecourt Landes Du Marche

Employment Type: Part Time

Location: Guernsey

Reporting To: Store Manager

Description

• Provide top-level customer service that exceeds expectations;
• Ensure that stock is displayed for purchase;
• Ensure that customers can pay quickly and easily and leave the store feeling positive.

Key Responsibilities:

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• Provide the customer with an up to date knowledge of products and services;
• Use of tills and other equipment most accurately and efficiently;
• Ensure shelves are stocked with products and faced appropriately;
• Handle customer complaints and route their needs to the appropriate personnel;
• Follow approved procedures for receiving products and restocking to ensure quality protection, accuracy, and product rotation;
• Ensure all out of date products and damaged stock are removed from sale and waste is correctly recorded;
• Ensure the reductions process and POS is completed;
• Replenish and manage stock;
• Advise stock orders if required;
• Use commercial documentation to access information relating to your department;
• Maintain high standards of the sales floor, warehouse, back of the house and till point hygiene;
• Maintain cleanliness of equipment and storage areas;
• Adhere to company policies and procedures;
• Adhere to Health & Safety regulations and maintain a safe working environment;
• Watch out for theft, fraudulent methods of payment and deceitful purchases;
• Assist with the training and development of new staff;
• Support and help colleagues with their work and getting behind company initiatives as and when they arise;
• As necessary, work out of the role in order to meet customer and business needs.

• Shows a positive attitude towards SandpiperCI and their Brand or business area;
• Asks for help if they are unsure of anything that has been asked of them;
• Focuses on solutions, not problems;
• Delivers excellent customer service;
• Builds good relationships with colleagues;
• Challenges others constructively;
• Takes ownership of own learning and development;
• Keeps up to date with new processes and procedures;
• Uses feedback to develop skills and move forward;
• Is aware of business targets and works towards them.

Skills & Knowledge Required:

• Good general education;
• Current First Aid at Work Certificate (Preferred);
• Current Food Hygiene Certificate (Preferred);
• Effective time-management skills;
• Excellent development skills;
• Strong interpersonal skills;
• Patience and the ability to remain calm in stressful situations;
• Ability to receive feedback and act on it, when necessary;
• Ability to work on own initiative and under pressure to meet tight deadlines;
• Ability and willingness to acquire job related-skills and knowledge through self-development and by learning from others;
• Sensitivity and understanding;
• Good attention to detail;
• Background in Customer Service (Preferred).

Benefits include:

• Attractive Salary
• Discount card for all our brands with a secondary card holder.
• 20 days holidays increasing with length of service
• Opt in Contributory Pension Scheme

For more information please visit https://sandpiperci.pinpointhq.com/jobs/87810.

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