Full Description

Our client is looking for a Senior Data Control Administrator to join their Operations department, based in Guernsey. This full-time role involves providing essential administration support, particularly in servicing client plans and processing requests. The Senior Administrator will ensure that all administration tasks are completed accurately and in line with the Administration Service Level Agreements. Additionally, the role involves supporting the Operations Manager with client data projects and assisting the wider department with managing the client portfolio. Click here to read more. Job Duties: Provide administration support to the Operations department. Process administration requests accurately, ensuring delivery in line with Service Level Agreements. Assist with client data projects and support the wider department with the client portfolio. Manage stakeholder relationships to prioritise and deliver customer requests efficiently. Collaborate with colleagues across the business to ensure effective role execution. Complete due diligence for all CRS/FATCA client data reporting requirements. Update and manage CRM systems, ensuring high data quality and accuracy. Conduct Client Risk Assessments (CRAs) and perform Worldchecks, providing checks and approval for CRAs conducted by team members. Contact clients or intermediaries to investigate, obtain, or update information. Report to management on the progress of data control workloads and monitor corrections made to data quality. Undertake training of new team members and provide support across the Operations department. Understand and adhere to AML, CDD, fraud controls, and Client Risk Assessment requirements. Perform reviews of individual and corporate customers as part of trigger events and update customer profiles accordingly. Escalate any data gaps to the appropriate teams and ensure evidence of reviews is retained. Participate in projects, assist with system development and testing, and update operational procedures to enhance team efficiencies. Communicate effectively with project sponsors and team members regarding progress and any concerns or delays. Assess operational risks associated with daily activities and implement risk mitigation controls as needed. Report operational risk events promptly and complete actions within agreed timelines. Contribute to a culture of risk awareness and uphold the highest standards of corporate governance. Job Requirements: Ideally, 2 years experience within the finance industry. Strong attention to detail with proven accuracy. Excellent time management, organisational, and prioritisation skills. Results-focused and comfortable with handling high volumes of work under tight deadlines. Self-starter with the ability to work independently. Strong drive for continuous improvement and process enhancement. Ability to establish strong relationships at all levels and across multiple regions. Excellent communication and problem-solving skills. Ability to use initiative and contribute to process and procedure enhancement to maximise efficiencies. Professional, client-focused approach with a strong value-add mindset. Adaptability and willingness to learn and understand proprietary systems. Experience in a client services and administration role is desirable. Knowledge of AML, FATCA, and KYC practices and requirements is essential. Proficient in Microsoft 365 and CRM systems. What Youll Love:This role offers a fantastic opportunity to work within a dedicated team, providing valuable support to the Operations department. You will develop your skills in a high-paced, professional environment while contributing to key projects and operational improvements. Our client is committed to fostering a positive and ethical work climate, making this an excellent position for someone looking to grow and make a meaningful impact. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists byclicking here

For more information please visit http://www.itchyfeetoffshore.com/jobs/31198-data-control-senior-administrator-guernsey/.

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