Skipton receives Gold Award for customer service

Monday 25 March 2019

Skipton International has been recognised for its "exceptional" levels of customer service for a third year running.

The Channel Island Bank has received a Gold Trusted Service Award for 2019 from independent ratings and review platform Feefo.

The Trusted Service Awards ranked businesses that received reviews with a score of at least 4.5 out of 5 from their customers. Skipton has been granted a Gold Award with a rating of 4.6 for its services.

Managing Director of Skipton International, Jim Coupe, said: "To have collected this award for a third consecutive year is not only a credit to our team, but demonstrates that we have the right consistent approach towards our customers and that it is really valued. As a bank with a strong focus on meeting the needs of our customers, there really is no recognition quite as important as this."

Feefo CEO, Matt West, said: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses providing outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation.”