Revenue Service apologises to customers who are “rightly frustrated”

Monday 06 March 2023

The deadline for tax returns has been extended again, to the 17 March, after technical difficulties have stopped some people from being able to get to their tax returns online.

“We’re extremely sorry for these technical issues, and we know customers expect better,” said Nicky Forshaw, Director of the Revenue Service.

“We’re working with our technical specialists to establish what has gone wrong and fix it as soon as possible.”

The original deadline was the 7 March, with a grace period until the 17 March. The deadline now is officially the 17 March.

“We would ask that people don’t phone or contact us this morning if it is to do with technical problems with online returns, as we’re concentrating our resources restoring the service,” continued Ms Forshaw.