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Scrutiny will finally publish its report into the States’ £200m. Agilisys contract on Monday.
The review was launched nearly three years ago to identify value for money, the progress made in digital transformation, and the management of the contract, among other issues.
It was originally meant to be published by the end of 2023.
"Early last year we shared our preliminary recommendations with the Policy & Resources Committee, as we were acutely aware that they were actioning changes in the wake of the 2022 IT outages and the PWC review into those outages," said Scrutiny President Yvonne Burford.
"We believed that it was vital those changes were made in the light of our preliminary findings, and that the delay in full publication would not mean that opportunities for significant improvement were lost.
"There are myriad reasons why publication has taken as long as it has, but believe me when I say that no one has wanted to get this review off their desk more than I.
"Reasons for the delay include the difficulty of getting access to all the necessary people, especially at the same time, access to documentation, legal hurdles and problems, and a very complex fact checking process.
"In order to release any report sooner it would have been possible to have simply published a summary report together with the recommendations. However, as the Committee will attest, I have been adamant throughout the process that the entire report must be put in the public domain and I am pleased to say that will take place on Monday."
Reviews are often conducted because things have gone wrong, she said, and it is human nature to want to have someone or something to blame for failures.
"The review does not shy away from stating where we consider failures occurred," said Deputy Burford.
"But from the outset the SMC was clear that the overriding objective of our review was to discover what had not worked and why.
"It was also important to use the information gained to set out a future path via the recommendations that can provide an optimal IT structure moving forward. It is essential that this structure, provides value for money and works for both those in the States and most importantly for the community we serve and we believe our review will contribute to that objective."
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