New consultancy firm to help put the customer first

Thursday 13 October 2022

Customerise, a consultancy focussing on customer experience, has been launched locally aiming to help businesses grow by focusing on the customer.

Charlotte Dunsterville (pictured above) is leading the new venture which offers a number of programmes ranging from Board Advisory on customer strategy, to hands on practical help improving day to day customer experiences.

The firm will offer a suite of services including strategy, customer experience, digital transformation, customer marketing and customer service management all designed to help businesses improve their customer retention and deliver an enhanced brand.

Ms Dunsterville said: “I’m delighted to launch Customerise and offer tailored, expert support to local businesses. Customer experience is so important nowadays and can be a key differentiator for organisations when it’s done right.”

Customerise is also in partnership with local advisory firm Uni1ty set up by Rollo de Sausmarez and Mike Ozanne to offer additional consultancy in marketing, sustainability and technology across the Channel Islands.