Sunday 23 February 2020
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New blood for Local Loss Adjusting team

New blood for Local Loss Adjusting team

Wednesday 12 February 2020

New blood for Local Loss Adjusting team


The Channel Islands’ only locally owned and locally run Loss Adjusting company now has another Chartered Loss Adjuster on its team.

After joining the organisation in 2014, Josh Smith began studying towards the Chartered Loss Adjuster qualification almost immediately.

He joins co-founders Richard and Julie-anne Headington and colleague Aaron Slattery, who have all previously been awarded the accolade by the industry’s leading body, the Chartered Institute of Loss Adjusters (CILA).

Mr Smith said: “Loss Adjusting is a relatively little-known but vital part of the insurance sector which is incredibly challenging and rewarding. No textbook can prepare you for the role, hence why you need to spend five years working for a Chartered Loss Adjusting company to become Chartered and every day over the past five years has presented me with new challenges and new learnings. I’m so pleased to be a part of such a skilled, experienced and close-knit team who are all dedicated and extremely proud of what we do.”

Mr Smith is keen to use his knowledge and experience to advance in the next stages of his career, promoting the profession and encouraging more people to think about Loss Adjusting as an occupation. He added: “Technical knowledge, communication skills, a forensic eye for detail and an empathetic approach are just a few of the vital attributes needed. In return comes a huge range of knowledge and insight, from buildings and construction to UK and local legislation and, of course, the communication skills to deal with individuals in high-pressure situations. It’s always an exciting day and I look forward to many more!”

Pictured top: Josh Smith. 

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