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Over the past week Express has serialised an exclusive interview with Aurigny's CEO where he offered apologies for the airline's failures this year, and explanations as to what actually happened.
If you missed any of the articles you can find them all below:
In an exclusive sit down interview with Express, Nico Bezuidenhout has shared his thoughts on how "utterly disappointing" 2024 has been for Aurigny. Admitting the airline has "not delivered" the services required, he has pledged to regain the community's trust....
Aurigny is still waiting on delivery of a new nose landing gear for one of its ATRs that was damaged in February, as the global shortage of aircraft parts continues to impact its services.
That damage was just one of a number of technical issues that plagued the airline earlier this year...
Aurigny is already planning to cut some routes from its schedules next year having "gained some learnings" from the capacity and reliability problems experienced earlier this year.
The Liverpool and Newquay routes are among those that are unlikely to be flown next year, while the Paris, Dublin, and other European seasonal routes, and London City are all likely to be ongoing additions to the schedules...
Being States-owned is right for Aurigny, says the man in charge.
His interview covered a range of topics, including why the airline doesn't have to make a profit each year - because reducing its losses is deemed more important that making money. That is a reflection of the States-interest in the airline, for the wider community he said...
Aurigny's CEO says passengers will see a sustained improvement in punctuality and reliability for the rest of this year, as the airline continues to recover from the damage caused to its reputation.
As he looks ahead to 2025, Nico Bezuidenhout is confident that 2024 will end on a positive note and that Aurigny will continue to regain passengers' trust...
During his exclusive one-on-one interview with Express, Mr Bezuidenout covered a number of other topics including:
Internal review due out soon - An investigation into alleged disablist comments made by Aurigny staff during an internal meeting is ongoing, with the airline's HR department due to report on it shortly.
Heathrow demand questioned - Aurigny's CEO has questioned whether there really is demand for a Guernsey/Heathrow service.
Profitability is third on the priority list - Aurigny's boss was given three tasks when he joined the airline in 2020 - and making money was only third on that list.
Aurigny's staff praised by their boss - Aurigny's CEO has praised his staff - describing them as the airline's strength following a challenging six months for the company.
LISTEN: The full interview with Nico Bezuidenhout - Hear from Nico Bezuidenhout himself as he explains what went so badly wrong for the States-owned-airline this year. He also explains what went right this year - and how he hopes 2025 will see a continued return to reliable and punctual air travel for Aurigny's passengers.
LAURA MEETS...Nico Bezuidenhout - A background in aviation management didn't surprise me at all, when I asked Nico Bezuidenout about his career history - but finding out he once organised concerts for the likes of Michael Jackson and Def Leppard did.
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