Guernsey Post moves to make online shopping easier with two new services

Thursday 17 October 2024

Guernsey Post has opened the door to online shopping with major retailers who do not ship to the island.

By signing up to its new service, you can get goods shipped to an address in Portsmouth and then pay for them to be delivered by Guernsey Post, which undiscounted ranges from £4.95 for a shoebox, for example, to £24.95 for a package that might contain a flatpack coffee table.

It will also soon launch an online directory called RockShopper, which will list online retailers that either directly ship here or that can be accessed using the new myUKaddress service. It will also highlight things like stores that deduct VAT and include local retailers.

Cassandra Fish, Head of Commercial at Guernsey Post said: "We know that a frustration of island life is trying to shop online and finding out at checkout—or worse, days later—that the item you want is restricted to mainland delivery.

"Our new UK hub removes this barrier for island customers by offering a UK address. Once items arrive at the hub, we ship these to Guernsey and deliver these together with our regular parcel service. Signing up to myUKaddress is completely free, and after that we've introduced a simple, straightforward pricing structure for each parcel."

Steve Sheridan, Deputy Chief Executive, said:, "The collaborative efforts of staff on these key projects represent a significant milestone in Guernsey Post's ongoing transformation programme. By expanding our services and making online shopping more accessible for Guernsey residents, we aim to meet the evolving demands of the local market and continue to deliver value to our customers."

Guernsey Post yesterday began the recruitment process for a new CEO to replace Boley Smillie who is stepping down after 14 years to become the States' Chief Executive and Head of Public Service early next year.