Aurigny freezes frequent flyer points

Sunday 31 May 2020

With the airline unlikely to be flying more frequently before the Autumn, Aurigny has said it will freeze all 'Frequent Flyer Points' so that regular customers are not disadvantaged by them expiring during the ongoing situation.

Points normally expire after two years as the scheme is designed to reward those who travel frequently.

With only essential travel allowed during the stricter lockdown period, and two week's isolation mandatory for anyone travelling to the Bailiwick for the foreseeable future, the airline said the expiration of frequent flyer points will be suspended until further notice.

Any points which had been due to expire on or after 6 April 2020, will continue to be available to use for booking flights until further notice. 

Aurigny said it will give its customers 60 days’ notice before introducing expiration dates again so that those who want to use their points can do so.

Commercial Director, Malcolm Coupar said: “We really want to get back in the skies, but until travel restrictions are lifted, we are staying safe and keeping your points safe too.”

Pictured: Aurigny's frequent flyer scheme can be accessed through its website.

Aurigny is currently only flying between Guernsey and Alderney and Guernsey and Southampton, offering lifeline links for essential travellers.

Other than key critical workers who are exempt, anyone arriving in the Bailiwick must self isolate for 14 days when they get to Guernsey. 

Although the ban on non essential travel is being lifted, the self isolation rule will remain in place for the foreseeable future, and no other flights are planned to be put in service yet.

Aurigny recently said it had cancelled all other services until the end of August. It has also said that winter flights should be available to book soon. Details can be found on the Aurigny website. 

Pictured top: Aurigny's jet.