Three models added to washing machine recall list

Friday 14 February 2020

Three models added to washing machine recall list

MEDIA RELEASE: The views expressed in this article are those of the author and not Bailiwick Express, and the text is reproduced exactly as supplied to us

Trading Standards would like to provide an update on the current recall of Indesit and Hotpoint washing machines.

Whirlpool, who own the Hotpoint and Indesit brands, have added three additional models to the recall, these are:

WMFG 741 G UK
WMAQG 741 P UK
WMAQC 641 P UK

We have been in contact with local retailers and we believe that these models have never been sold in Guernsey, however we would still encourage anyone who has bought their machine second hand, online, or imported it themselves to check their machine again.

We understand that people who have already registered will be contacted by Whirlpool or Colin Torode (Valpy’s), who are acting on Whirlpools behalf, in the next couple of weeks to arrange for a replacement machine to be delivered. We understand that a replacement machine is only being offered if the old machine is available to be taken away. People who have not checked their machine should do so as soon as possible since there is a very real fire risk and the sooner you register the sooner you should get a replacement. We understand that there are around 670 affected machines currently registered in Guernsey so there will inevitably be some delay before all of the machines are replaced.

If you think you have an affected model then unplug it and do not use it until you have confirmed whether or not your machine is included in the recall. Whirlpool have set up a website https://washingmachinerecall.whirlpool.co.uk/ and hotline 0800 316 1442 to allow people to check their machines, and to register for the recall. When calling you should make sure you are able to see your machine in order to read numbers and describe its features to Whirlpool. You will also need to supply contact details such as a mobile telephone number and email address.

Trading Standards are not in control of the recall, which is being run by Whirlpool, but we may be able to provide help if you are struggling to check and register your machine.

Trading Standards will continue to provide updates as we become aware of more information, and if you need any guidance please do not hesitate to contact us by calling 234567 during office hours or by emailing tradingstandards@gov.gg.

The model numbers affected are as follows:

Hotpoint