Do you have experience in IT service desk support? A provider of private wealth, fund, and corporate administration services is seeking a Technology Administrator to join their team.
Key responsibilities include:Acting as the first point of contact to end users, ensuring all concerns are treated supportivelyEnsuring all incidents are reported accurately, investigated, and complex issues escalated promptlyProcessing service requests ensuring users are kept informed of progressProviding desktop supportAdministrating user accountsProviding support for business systems
For this role, you need 2 years of experience in IT service delivery management, along with a relevant qualification. In addition, good communication skills and experience in carrying out technology operational processes are required. If this sounds like a great opportunity, get in touch with one of our team to find out more!