Full Description

Do you have experience in Relationship Management? Do you have an interest in telecommunications and technology industries? If so, this could be the perfect role for you! A local, growing company is seeking a Relationship Manager to join their busy team! Key duties:Meeting with a portfolio of Tier 1 and Tier 2 customers on an agreed meeting schedule and perform service reviews with them.Collaborating with internal teams, including sales, technical support, and product team, to ensure customer satisfaction and retention.Providing information to business customers relating to any query on products or services.Responding to business customer requests for information related to billing queries.Managing customer escalations on service issues relating to delivery and fault management. If you have experience working with large, multi-jurisdictional enterprise customers and project management and planning skills and wish to see a full job description, then register with us online today!

For more information please visit https://situations.gg/jobs/job/j/36800.

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