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Population Management
Grade: EGI - £38,637 - £41,713 or EGII - £43,344 - £46,365 per annum
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The States of Guernsey are looking for a Population Management Officer to join their team at Population Management.
The Population Management Office is a fully online and digital service with responsibility for processing applications for Population Management Certificates and Permits and provides an efficient and effective service in dealing with enquiries from the general public and employers. Population Management Officers are responsible for providing high quality customer service and ensuring the timely, efficient, consistent and accurate delivery of the Population Management Office functions.
A key value of the Office is the focus on customer needs through the delivery of a high quality service, empathy and continuous improvement.
The team deals with all contact to the Office including online applications, email and face to face enquiries and integrity of data on the system. The post holder will act as a key member of the Population Management team and will be the initial point of contact for all telephone, visitor and email enquiries and applications liaising with, employers and members of the general public. The role offers the opportunity for hybrid working (working from home).
The post-holder will report to the Deputy Administrator and will liaise with more experienced officers for guidance. The workload of the team is shared in a flexible manner to ensure each post-holder is skilled across a range of duties. The post-holder will be accountable and responsible for undertaking a range of general clerical, administrative and statutory duties, and will work as part of a small flexible team.
Please click on the link below to view a full job description for this role.
Job Description
Contact: Mark Nichols, Deputy Administrator of Population Management on tel. (01481) 225790 or email mark.nichols2@gov.gg
We strongly advise that applicants speak to the contact named above before applying for this role.
Closing Date: 18 January 2023
Candidates should upload supporting information to demonstrate how they meet the key criteria for the role. This should be in addition to any CV supplied and should have clear examples of how each is met. The key criteria can be found within the job description which is available by clicking the job description link above. The information provided by candidates will be used by the shortlisting panel when selecting candidates for interview.
Note - Internal applicants are required to inform their Line Manager before applying for any States of Guernsey positions. Internal references may be taken up prior to interview.
Appointment to this role will be subject to the following pre-employment checks which will be completed following an offer of employment:
Should the successful applicant not meet the requirements sufficiently he/she may be appointed at a lower grade than stated. The successful applicant would then have the opportunity to progress to the grade advertised once the necessary skills and knowledge have been developed and they have demonstrated the ability to undertake the duties at the higher level.
Please note that the States of Guernsey is undergoing a significant period of change and transformation. The officer must acknowledge and accept that the nature and type of duties within the role are likely to evolve and change over time in the course of that transformation. In such circumstances and accordance with the relevant terms and conditions of employment the employer may require the transfer, and/or redeployment, of an officer to other suitable roles within the States.
All employees are expected to uphold the purpose, vision and values of Service Guernsey: one organisation, one purpose, one focus and, in particular, to exhibit behaviours that reflect the core values of teamwork, accountability, customer service and empowerment.
For more information please visit https://gov.gg/CHttpHandler.ashx?id=143219.
