Customer Service Officer - Part Time
Customer Services
Enquire
Full Description
We
are looking to recruit an enthusiastic, hardworking individual to join our
Customer service team.
Do you enjoy working as part of a team? Are you
self-motivated with a good attitude? Well presented with a pleasing telephone manner?
If you’re looking for a role in a company that is committed to developing and
looking after its employees, this could be the job for you.
We pride ourselves on providing the best
possible service to our customers. This exciting role is varied and will suit
someone who thrives on working in a fast-paced environment where no day is the
same. The main duties are: -
- Dealing
with a variety of internal & external customers
- Identifying
& assessing customers’ needs to achieve satisfaction
- Proactively,
resolving customer enquiries within service level agreements
- Advising
our customers on our many products and services
- Working
with and supporting departments in and around the business
The ideal candidate for this role will be able
to demonstrate: -
- Excellent
communications skills
- Organisational
skills
- Attention to detail
- Working
to deadlines with the ability to multitask
- Working
in a team environment
Customer service experience is preferable but
not essential as full training will be provided. Hours of work: 29.5 hours per
week, worked between 10.00am to 17:00 Tuesday to Friday and 830am to 12pm on a
Saturday.
Guernsey Post offers a range of benefits
including, contributory pension scheme, health insurance, canteen facilities,
car parking and a sports and social club.
Candidates
with unspent convictions for dishonesty or drug offences will not be eligible
for appointment.
If
you are interested in this position and would like to know more, please speak to Kerri Jehan, Customer Service Team Leader by telephone on
733587 or email kjehan@guernseypost.com
Applications should be put in writing to Shelley Carberry, Learning
& Development Manager. Contact details: Telephone 733535 or email
scarberry@guernseypost.com
if required.
Closing Date:
Monday 3rd June 2019
How to apply
To apply for this job please email scarberry@guernseypost.com.
For more information please visit https://www.guernseypost.com/careers.
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