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GoldMoney Business Analyst Maike Ahlstrom has become a member of FGI Training’s Elite club, after she was awarded 100% in her recent Information Technology Infrastructure Library (ITIL) exams.
Maike was working as a Relationship Manager for Jersey based GoldMoney, but recently moved into the IT department: ‘It was a big change for me so I wanted to do a course which would give me a good understanding of IT service management best practice so I could ensure that what we are doing in IT is fully aligned with the goals of the rest of the business. I was very surprised when they told me I’d got 100% in the exam and I was being given an award.’
The course Maike undertook covers service strategy, including how to design, develop and implement service management ensuring the business is in a position to handle the costs and risks associated with the services it delivers. Effectiveness and efficiency are two of the key issues in the delivery and support of IT services.
Simon Hamblin, Chief Information officer, GoldMoney said the team are very proud of Maike’s achievement: ‘It is great to see that Maike’s hard work and achievement have been recognised in this way. Her commitment to ensuring that our IT team are on target to deliver an effective solution to the whole business has been admirable. As an online precious metals trading platform our IT systems are critical for us at GoldMoney.’
Maike has been working for GoldMoney for three and a half years.
