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The shortlisted finalists have been announced in this year’s Livingroom Customer Service Awards.
Following a six-week voting process, in which the general public was able to nominate the individual or team they felt deserved a customer service accolade, the judging panel met earlier this week to decide the category finalists and winners. With over 5,000 nominations to choose from, and just 10 categories available, it was a challenge, but all twelve judges were able to agree on those who, in their opinions, were most deserving this year.
Julie Todd, founder of the awards, which are operated in association with the Chamber of Commerce, said, ‘Yet again we have seen the high calibre of businesses that are operating in Guernsey, through these awards. The quality of the entries has been extremely high and although the judges had to select a winner in each category, all of the finalists are to be commended. The Livingroom Customer Service Awards are a showcase for the customer service excellence that exists in Guernsey and we are looking forward to growing the event further in years to come.’
The finalists are:
Self-Employed:
Anni Bisson, A.B. Design
Sue Garau, Bonboniera
Debbie Duport, Dance teacher
Employee of a small business:
Kayleigh Watkin, stylist at Bijoux boutique hair salon
Lynne Kendall-Falla, owner of Bijoux boutique hair salon
Louise Dunn, trainer at Storm Force Fitness
Employee of a medium-sized business:
Helen Dyke, Isabelle Vets
Ben Mahy, Boatworks Plus
Gary Bougourd, Babbe McCathie
Employee of a large business:
Jan Lilley, Co-Operative, St Martins
Eileen Langford, Waitrose
Sue Mather, B&Q
Best team:
Bijoux Boutique hair salon
Seafresh Fishmongers
Lloyds Bank
Best overall customer experience:
The team at Bella Spa
The team at Joys Production Services
The team at Seafresh fishmongers
Tourism/hospitality:
The team at Rocquettes Hotel
The team at La Grande Mare
Philippa, Rousse Kiosk
Aspiring star:
Joel Hewitt, Marks and Spencer, St Martins
James Le Gallez, Aperitif
Sean Corlett, Paws Petcare
States/Public sector worker:
Sharon le Prevost, PEH
Jen Power, Guernsey Police
Robbie Dover, Guernsey Police
Humble volunteer (charitable):
This is Epic (Phillip Smith/Warren Mauger)
Caritas Café (Richard Bellinger and team)
Helen Holmes, GSPCA
The winners will be announced in a free public event in Market Square, St Peter Port, on Thursday 3rd July at 5.30 pm. Hosted by Island FM’s James Bentley, everyone is invited.
For more information, visit www.thecustomerserviceawards.com
