Saving Guernsey grass one lawn at a time

Thursday 04 July 2019

Guernsey's first professional lawn care business has been founded, stemming from the owner's love of gardening.

Natalie Cross established her 'TruGreen' professional lawn care business after a successful career in the health sector for over 20 years.

"My life-long love of gardening, flora and fauna was sparked as a small child, planting sweet peas with my grandfather," Ms Cross said.

"I am at my happiest when I am in my garden or helping friends and family members with theirs. It was a natural career move to work in horticulture and I love the outdoors whatever the weather. I have completed a lot of gardening hours over the years.”

The business is a franchisee of ServiceMaster's TruGreen, which provides tailored lawn care services to 300 others. 

“TruGreen were different from other service providers, because of their expertise, focus on quality and customer care. Other service providers did not specialise in lawn care in the bespoke way TruGreen were able to," she added.

All TruGreen business owners undertake intensive training at the ServiceMaster Franchise Support Centre and also need to pass externally assessed examinations to graduate from the academy. Training is delivered by the TruGreen brand operations manager Steve Welch and the wider Service Master team. Steve Welch has over 30 years’ experience in lawn care and was formerly the Wembley head groundsman.

Ms Cross successfully passed all quality training standards and external examinations, being awarded the NPTC Level 2 Award in the Safe Use of Pesticides (PA1 and PA6). These licences enable Natalie to provide a professional, accredited and safe service to customers.  

Steve Welch, brand operations manager for TruGreen added: “Natalie has all the attributes and potential of a fantastic TruGreen franchise owner. She’s sharp, business-focused and has the customer at the forefront of her mind. With her additional skills and lawn care knowledge, we know her business will be a success.”

Anyone seeking to improve their lawn is invited to receive a free no obligation 14-point lawn analysis from Ms Cross. She is contactable on mobile 07781 118011 or email Guernsey@trugreen.gg. 

Pictured top: Natalie Cross.