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Media Release

Condor updates booking amendment policy

Condor updates booking amendment policy

Friday 13 March 2020

Condor updates booking amendment policy


MEDIA RELEASE: The views expressed in this article are those of the author and not Bailiwick Express, and the text is reproduced exactly as supplied to us

Condor Ferries is to offer flexibility to passengers with existing bookings up to end April by waiving change fees.

From today, all reservations for sailings with Condor up to 30 April 2020 can be deferred to 31 March 2021 without an amendment fee, and only a fare difference may apply to the change.

Paul Luxon, Condor’s CEO, said, ‘We fully understand that some of our passengers want to defer their travel plans given the evolving Coronavirus situation, so this is one of many measures we are putting in place so that they can book with confidence with Condor.’

‘For customers without another date in mind, we will provide a voucher to the value of the original booking which can be used across our network up to 31 March 2021.’

In order to change bookings, passengers should call 0345 609 1024, use the live chat through the website or visit their port office.

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