Wednesday 13 November 2019
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Wheadon House lift out of order

Wheadon House lift out of order

Tuesday 21 May 2019

Wheadon House lift out of order


Edward T Wheadon House is making some changes to how disabled customers access its services over the coming weeks while its public lift is replaced.

The lift has been in service for more than 30 years and is expected to be out of order for around 11 weeks.

Work to install the new lift will begin on 28 May, with access to levels two, three and four available via the stairs.

Alternative arrangements are being made for customers who can't use the stairs to reach services concerning pensions, benefits, the Job Centre, payments and the Revenue Service.

"All customers will have full access to our services at Edward T Wheadon House while the public lift is being replaced," said Head of Operations at Employment and Social Security, Ed Ashton.

lift button

Pictured: The lift will be out of order for about 11 weeks.

"Customers requiring services on levels two and three who are unable to use the stairs will be asked to use level one where they will be able to make a payment or speak to a relevant member of staff. Support will be available to help customer through this process, as well as signs to point customers in the right direction."

The replacement of the public lift is being carried out alongside other building improvement works, including replacement of the staff lift, installation of accessible toilets and improved accessibility throughout the building.

Wheadon House is reminding customers that payments to the Revenue Service and Social Housing can be made online here.

You can contact the switchboard on 732500 with any questions.

Pictured top: Edward T Wheadon House.

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