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French sailings go ahead after staff go the extra mile

French sailings go ahead after staff go the extra mile

Wednesday 23 December 2020

French sailings go ahead after staff go the extra mile

Condor passengers have faced delays after changes at the French border led to passengers needing a negative corona virus test before they could enter the country.

The States became aware of this requirement overnight, and various Public Health teams worked with the ferry service to arrange the necessary tests.

Less than 40 passengers were booked to travel on the sailing to St Malo; they had all received their test results by 13:00, and the ferry left St Peter Port Harbour by 13:30.

"We had very short notice overnight on the changes to travel requirements for those entering France," said States CEO Paul Whitfield.

"Our teams and Condor Ferries have reacted very quickly to do everything they can to make sure eligible travellers are able to meet these new requirements and make the journey. We know how important it is for people to get where they need to be for Christmas.

In response to a new, faster-spreading variant of the Covid virus in the UK, France and several other European countries have closed their borders to British travellers. Currently, only EU nationals, residents, and some essential workers are permitted to enter France, provided they provide evidence of a negative test for the virus on arrival.

Condor CEO Paul Luxon apologised to travellers who suddenly found themselves affected by the new restrictions.

"We're really pleased to have been able to resolve this so quickly for those customers who are eligible to travel to France," he said.

"We know that some are finding that even with a negative test, they do not meet the criteria set by the French authorities for entry, and therefore, regretfully cannot travel.

"We have liaised with passengers, put them in touch with Public Health, and are carrying all those who are confirmed as able to travel."

The latest guidance from the French Government can be found HERE.

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