WATCH: 999 day offers an insight into JESSC operations

Thursday 10 September 2020

The Joint Emergency Services Control Centre took the starring role for Guernsey’s Emergency Services Day celebrations.

For the third year, the initiative saw people across Britain paying thanks to Emergency Services personnel, beginning with a two-minute silence at 09:00 on 9 September.

Guernsey’s Emergency Services took part by handing over Bailiwick Law Enforcement’s Twitter and Instagram feeds to JESCC for the day, explaining how 999 calls are dealt with, and providing information about what happens when you call 999.

The takeover began with JESCC manager Tony Jones giving an overview of the operation of the control centre, and involved updates throughout the day on calls received and activities carried out by the services.

JESCC manager Tony Jones gives an overview of how the room operates @999Day pic.twitter.com/CFegpBSvzu

— Guernsey Police (@GuernseyPolice) September 9, 2020

Over the course of the day, JESCC received 56 calls, including several 'priority 1 medical emergencies'; a missing child who was safely located, a road traffic collision and a domestic fire call-out, which turned out to be a false alarm.

St John Ambulance also shared a variety of information through itsTwitter feed, as part of '9 Facts for 999 Day:'

#999Day pic.twitter.com/Elylu8MRqE

— St John Ambulance Guernsey (@stjohngsy) September 9, 2020

30,500 calls have been received by the JESCC so far this year. This includes 11,800 calls for police, 4,100 for St John Ambulance, and 950 for the Guernsey Fire & Rescue Service. 13,300 calls have also been made the recent Covid Call Centre, which is managed by JESCC staff.

— Guernsey Police (@GuernseyPolice) September 9, 2020

Pictured Top: Chief Fire Officer Jon Le Page, Chief Ambulance Officer Mark Mapp, Harbourmaster Dave Barker, Head of Law Enforcement Ruari Hardy.