Wednesday 08 July 2020
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Head of Service Design and Operations, Telecoms - Guernsey



Hours:Full Time

Full Description

AP Technical opportunity has arisen for a seasoned IT professional to become Head of Service Design and Operations within a key Telecoms provider.Reporting to the Chief Operating Officer, you will be responsible for networks design, working closely with Heads of Department for Cloud, Mobile/IMS, security and IT Infrastructure. You will assess solution demand feasibility, define high level service engineering rules. You will ensure appropriate resilience exists for networks and systems, manage capacity planning and optimisation rules and thresholds.In addition you will manage operational teams across the group, operating the live network systems, running preventative maintenance, implementing new network elements within managed teams. You will be responsible for running mobile operations across most of the group.As well as being highly technically proficient, you will have the ability to communicate effectively and manage staff, including supervision of staff under your control.You will have a qualification appropriate to the seniority of this role as well as a minimum of 5 years experience working in a technical environment. A proven technical knowledge of networks is essential, including core network architecture, copper, fibre and ducted networks, access systems, IP and transmission systems.AP Group is acting as an introductory service in relation to this vacancy. By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide to AP Group and its subsidiaries will be subject to the protection of GDPR, our policy for which can be found at

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