Customer Service Officer
are looking to recruit an enthusiastic, hardworking individual to join our
Customer service team.
Do you enjoy working as part of a team? Are you
self-motivated with a positive attitude? Well presented with a good telephone manner?
If you are looking for a role in a company that is committed to developing and
looking after its employees, this could be the job for you.
We pride ourselves on providing the best possible
service to our customers. This exciting role is varied and will suit someone
who thrives on working in a fast-paced environment where no day is the same. The
main duties are: -
- Dealing with a
variety of internal & external customers
& assessing customers’ needs to achieve satisfaction
resolving customer enquiries within service level agreements
- Advising our
customers on our many products and services
- Working with and
supporting departments in and around the business
The ideal candidate for this role will be able to
- Working to
deadlines with the ability to multitask
- Be a team
- Good IT skills
Customer service experience preferable but not
essential as full training will be provided. Hours of work: 36 hours per week,
worked between 08:15 and 17:15 Monday to Friday, with the possibility of some Saturday working.
The recruitment process requires a basic police
clearance. Candidates with unspent convictions for dishonesty or drug offences will
not be eligible for appointment.
Guernsey Post offers a range of benefits including,
contributory pension scheme, health insurance, canteen facilities, car parking
and a non-contributory sports and social club.
If you are interested
in this position and would like to know more, please speak to Georgia
Haimes, Customer Service Supervisor by telephone on 733515 or email email@example.com.
To apply for the
role, completed Application Forms should be sent to Niamh Cairns, HR
Coordinator, Envoy House, La Vrangue, St Peter Port, GY1 1AA.
Telephone 733558 or email firstname.lastname@example.org.
Closing Date: Friday 20 August 2021.
How to apply
To apply for this job please email email@example.com.
For more information please visit https://www.guernseypost.com/.
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