Wednesday 12 May 2021
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Assistant Income Management Officer 1 Year Fixed Contract

Customer Services Enquire


Hours:Full Time

Full Description

Service Area


Corporate Customer Services


Grade: AA1 - £21,535 - £27,403 or AA2 - £28,059 - £31,976 or EGI - £33,913 - £36,651 per annum





The States of Guernsey are looking for an Assistant Income Management Officer to join their team at Customer Corporate Services. This role forms part of the States’ Shared Services Centre, The HUB, which delivers corporate business support services on behalf of a range of Service Areas and Committees across the States of Guernsey. The services currently provided by the HUB include HR Admin (including recruitment), the delivery of payroll and pensions administration, operating Accounts Payable and Receivable and the provision of the SAP Support and Capita Helpdesk services.

The post holder will be responsible to the operational Team Lead and will need to develop close working relationships with staff across the HUB and with related Finance staff across all Service Areas/Committees, and partners. There will be frequent contact with States debtors in respect of the Accounts Receivable service.

Please click on the link below to view a full job description for this role.

Job Description




Contact: Mary Pestana, Team Leader - Income Management, tel. 01481 747372 or email


We strongly advise that applicants speak to the contact named above before applying for this post.


Closing Date: 14 May 2021


Candidates should upload supporting information to demonstrate how they meet the key criteria for the role.  This should be in addition to any CV or cover letter supplied and should have clear examples of how each is met.  The key criteria can be found within the job description which is available by clicking the job description link above. The information provided by candidates will be used by the shortlisting panel when selecting candidates for interview.


Note - Internal applicants are required to inform their Line Manager before applying for any States of Guernsey positions. Internal references may be taken up prior to interview.


Appointment to this role will be subject to the following pre-employment checks which will be completed following an offer of employment:

  • Satisfactory references which must include one from the candidate's current line manager
  • Satisfactory, Basic Police Check, which can be obtained, at the candidates own expense, from the Guernsey Vetting Bureau, New Jetty, White Rock, St Peter Port, after an offer of appointment has been made. Convictions likely to be considered relevant to this post include crimes involving, but not limited to, theft violence, dishonesty, fraud, vulnerable individuals and children
  • Confirmation of required qualifications / registrations
  • Possession of a valid Right to Work document


Should the successful applicant not meet the requirements sufficiently he/she may be appointed at a lower grade than stated. The successful applicant would then have the opportunity to progress to the grade advertised once the necessary skills and knowledge have been developed and the postholder has demonstrated the ability to undertake the duties at the higher level.

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