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WATCH: “We’re sorry” airline says as some June links dropped

WATCH: “We’re sorry” airline says as some June links dropped

Wednesday 22 May 2024

WATCH: “We’re sorry” airline says as some June links dropped

Wednesday 22 May 2024


Aurigny has apologised for recent disruption while also announcing a “difficult decision” to cancel a handful of UK flights in June.

The decision was made to improve resilience while the airline works to put together a fully serviceable fleet. This is expected to happen by 4 July.

The airline will be consolidating flights from Guernsey to several UK destinations in June, including Exeter, Bristol, East Midlands and Birmingham. People booked on the Liverpool route will also be moved to the Manchester or Leeds Bradford service. 

In a statement the airline said: “New wet-lease capacity (an arrangement covering the hire of an aircraft including the provision of a flight crew) operating a SAAB 340 Turboprop will be introduced in June to ensure that the interim, limited schedule can be delivered. 

“By early July, the first of two new ATR72 aircraft is expected to be added to the fleet, with the other arriving in September.” 

The airline has been suffering consistent delays and cancellations due to a shortage in aircraft. It says this is because of wet-lease issues, global spares shortages, both of which have led to the airline operating with 25% reduced capacity. 

“We unreservedly apologise to our customers for the disruption they have faced over the past few months and appreciate their patience while we navigate this challenging period,” said the CEO of Aurigny, Nico Bezuidenhout. 

“Our priority is to provide our customers with safe air connectivity to and from Guernsey on lifeline routes, and we assure you we are doing all we can to return to the service reliability our customers expect. 

“The challenges we face are not due to the launch of new routes or any conflict between profitability and reliability, but stem from unforeseeable events that have unexpectedly reduced our capacity. 

“By consolidating some of our routes, we can provide a more reliable service for passengers travelling on our busiest routes. We appreciate our customers’ patience between now and 4 July and look forward to running a fully serviceable fleet that will provide the standard of service that we strive for.” 

You can watch the Aurigny update in full below: 

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